Contact
Tell us what you need. We’ll get it to the right person.
Choose the route that matches your enquiry and it goes straight to the people who handle that work.
Customer support: 0800 633 373Enquiry routing
Choose the route that matches your enquiry.
Each option goes to the people who handle that work, with the details they need to respond properly.
Urgent
Breakdown — urgent
Calling is the fastest path. Have the equipment model, serial number and a short description ready if possible.
Product enquiry / request pricing
Pricing, configuration and availability for equipment supplied by MeDeSe.
Servicing or repair
Arrange planned servicing, or send the details of a fault so the team can assess it.
Spare parts
Give the exact model so availability can be confirmed for that equipment.
Installation or service contract
Installation of supplied equipment, warranty covering labour, parts and travel, and comprehensive service contracts.
Or email us directly
Other
Anything else — send the details through the enquiry form below, or email or phone the team directly. Every route reaches the same inbox.
General enquiry
Send the details.
Every enquiry reaches a person at MeDeSe. Your details are used to answer it and nothing more.
Contact details
Reach the Auckland office.
Medical Device Services Limited
Trading as MeDeSe
Phone and email
Location
247 East Coast Road, Mairangi Bay
MeDeSe is based in Mairangi Bay on Auckland’s North Shore. Contact the team with your location so service and delivery options can be confirmed.
Get directions